Bill Payment

 

Crystal Clear Special Utility District (CCSUD) offers a wide variety of convenient payment options for our customers.  Simply choose the option that best suits your needs. 

All bills are due by 5PM on the 10th of each month. Payments made after 5PMby any payment method, will be posted on the next business day, and will be assessed a late fee.

Any unpaid balance is subject to disconnection.

Payment By Mail

Customers may mail a check or money order to Crystal Clear Special Utility District, 2370 FM 1979, San Marcos, Texas 78666.  Please include the payment coupon(s) or write the account number(s) in the memo area of the check/money order.  In an effort to avoid late fees, please mail your payment five to seven business days prior to the due date.  If paying by this method, CCSUD encourages customers to call and verify that your payment was received to avoid late fees and/or disconnection (830) 372-1031. 

Automatic Bank Draft

With this service, the amount of your monthly bill is automatically deducted (drafted) from your bank account.  There is no set-up fee or charge associated with this method of payment.  The form to sign up for this service is available at the CCSUD office or you may print the form from the link below (BANK DRAFT FORM REV2016).  Once completed please return to the CCSUD office either by mail, fax (830) 372-0067, in the night drop or hand deliver in person. 

Recurring Credit Card Payments

Another option to simplify your payment process is our recurring credit card payment.  With this service, the amount of your monthly bill is automatically charged to your credit card.  The form to sign up for this service is available at the CCSUD office or you may print the form from the link below (RECURRING CC FORM REV2016).  Once completed please return to the CCSUD office either by mail, fax (830) 372-0067, in the night drop or hand deliver in person.  Effective January 1, 2017 a 2% convenience fee will be charged to all credit card transactions, including this method (recurring credit card payments). 

Payment Drop-off Location

You may pay your bill in person at our office address, Crystal Clear Special Utility District, 2370 FM 1979, San Marcos, Texas 78666.  We accept cash, checks, money orders and credit cards (Visa, MasterCard and Discover only) during normal business hours (8AM - 5PM Monday-Friday).  Effective January 1, 2017 a 2% convenience fee will be charged to all credit card transactions. 

After hours, on holidays, or during weekends, you have the option to drop your payment in the CCSUD night drop box.  This is located on the south side of our office building.  We accept checks and money orders only via this payment method.  We kindly ask that you do not put cash in the night drop box.  

Payment Through Financial Institution Online Bill Pay

Most financial institutions offer their customers the ability to pay bills through an online bill payment service.  Payments may take up to seven business days to post to the customer's account.  Please contact your financial institution to verify their policies and fees. 

Payment Address

Crystal Clear Special Utility District
2370 FM 1979
San Marcos, TX 78666

 


Relevant Documents